Privacy Policy

1. Introduction

This Privacy Policy describes how Tech Solution and Services and its affiliates collect, use, share, protect or otherwise process your information through our website techsolutionoffers.com (the "Platform").

By visiting this Platform, providing your information or availing any product/service, you expressly agree to be bound by the terms and conditions of this Privacy Policy and the laws of India. If you do not agree, please do not use or access our Platform.

2. Collection of Information

We collect your personal data when you use our Platform or services. This includes but is not limited to: Name, date of birth, address, telephone/mobile number, email ID, and proof of identity.

With your consent, we may collect sensitive data such as bank account/credit card details or biometric information (facial features) to enable specific features, in accordance with applicable laws.

3. Usage of Data

We use your personal data to provide requested services, handle and fulfill orders, resolve disputes, troubleshoot problems, and inform you about offers and updates. You have the ability to opt-out of marketing communications at any time.

4. Sharing of Information

We may share your data within our group entities and affiliates. We may also disclose data to third-party providers (logistics partners, payment gateways) and government agencies if required by law or to protect the safety of our users.

5. Security Precautions

We adopt reasonable security practices and adhere to strict security guidelines to protect your information against unauthorized access. While we offer secure servers, data transmission over the internet has inherent risks which users accept by using the Platform.

6. Data Deletion & Retention

You may delete your account through your profile settings. We retain your data only as long as required for its purpose or by law. We may delay deletion if there are pending shipments, claims, or grievances.

7. Your Rights & Consent

You may access, rectify, and update your data directly on the Platform. By providing your information, you consent to its processing. You may withdraw consent by writing to our Grievance Officer, though this may restrict our ability to provide certain services.